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RENT MANAGER TECHNICAL SUPPORT You may reach us Monday thru Friday 8:00am - 7:00pm EST PH 800-669-0871 Fax (513)-583-8736 or email us at support@rentmanager.com . If you choose to email our support staff, please include your name, phone number, company name, address, the nature of the problem and anything you may have tried to resolve the issue. This will best help us expedite your issue. In addition to telephone support, please feel free to also try our knowledgebase or user forum. To access the knowledgebase or forum, click the link below. What's unique about Rent Manager's technical support? Experience: Our technicians are knowledgeable and experienced in all aspects of Rent Manager and the industry. Call Ownership: When you speak to a support technician, that tech will spend the necessary amount of time with you to answer your questions and resolve any issues you are having. Response time: We do everything in our power to make sure when you call you get to speak to a live person. If the call volume is unusually high, we guarantee a prompt response. After hours support: We understand that not all companies keep the same hours. We always have a technician on call that can be reached from our main phone number in the event of an emergency. Customer Advocacy: The customer is always right and our team acts as the "voice of the customer" bringing feature requests and issues to the attention of the development team. Affordable pricing: All of our products come with unlimited telephone support and updates for 30 days. An additional year of unlimited telephone support and updates can be purchased for a minimal fee. The fees are 30% of the purchase price with a minimum fee of $89 and a maximum fee of $395. That's right, no per minute charges or limit on hours! ** The Professional Edition includes one full year of telephone support and free updates at no additional charge. ** Rent Manager Online also includes unlimited telephone support and free updates at no additional charge. You may also download the complete Beginners Guide here: Beginners Guide You can also search our Support Forum for answers to many common questions or feel free to post a new one.
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LCS, Inc. is located at 1007 Cottonwood Dr. Loveland, Ohio 45140. Last Updated: 4/7/2008 |
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