Post Eviction Moratorium Industry Resources For Residents and Property Managers

We can all use a little help from time to time. Those in the property management industry are no exception. After a tumultuous year marked by disruption after disruption, there are likely members of your community who need a little extra help getting by. To assist your staff and residents during difficult times, we have compiled a list of expert industry articles and resources that can benefit your entire community.

Resources for Property Managers

• IREM Tools and Resources
• NAA Best Practices for Conflict Resolution
• NAA Best Practices for Addressing Residents with Mental Health Concerns
• NAA Best Practices for Property Managers: Rent Collections, Late Fees, Filings, Payment Plans
• NARPM Eviction Moratorium FAQs
• Multifamily COVID-19 Resources
• Collecting Rent During the Coronavirus Pandemic
• COVID-19 Resources for Property Managers
• 5 Digital Communication Tips for Property Management Companies During COVID-19
• Protect Your Communities from Rental Identity Fraud During the COVID-19 Pandemic

Accounts Receivable Resources

Several of our integrated providers offer services that can help your team with their rent-collection efforts*—especially when eviction isn’t an option—including:

• National Creditors Connection, Inc. (NCCI)
• Rent Advance
• RentTrack
• Possession Partner

Resources for Residents

• Consumer Financial Protection Bureau—Help for Renters
• U.S. Department of Housing and Urban Development (HUD)—COVID-19 Resources for Renters
• U.S. Department of Labor—Filling for Unemployment?
• U.S. Department of the Treasury—COVID-19 Economic Relief
• U.S. Department of Agriculture—COVID-19 Resources for Individuals and Families
• Internal Revenue Services (IRS)—Coronavirus Tax Relief
• USAgov—COVID-19 Financial Resources
• Tenant-Completed Periodic Renewal Inspections

What Are The Experts Saying?

In times of difficulty, it’s natural to look to leaders for how best to move forward. To examine how COVID-19 and the eviction moratorium are impacting the industry, we gathered the following panel of property management experts to share their insight on how the property management industry can cope after a challenging year on an episode of Beyond Rent:

• Ted Thurn, Director of Government Affairs for the Institute of Real Estate Management (IREM)
• Megan Booth, Senior Vice President of Policy with the Manufactured Housing Institute (MHI)
•  Nicole Upano, Director of Public Policy for the National Apartment Association (NAA)
• Tyler Craddock, Government Affairs Director with the National Association of Residential Property Managers (NARPM)

As we continue to navigate life following the COVID-19 lockdowns, it’s important to stay mindful of our communities’ challenges. Rent Manager is committed to supporting property management professionals as they navigate disruptions with helpful tools and resources.

* Always check your local and state laws for the most up-to-date information on health guidelines, collections, and evictions.